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Is your product going to work for me?

Our products work for approximately 98% of our clients. This means that from 100 customers, 98 are happy with the product and results, and only 2 people are not. And this is why we offer a 100% Satisfaction Guarantee: If for any reason, you are not 100% satisfied with the product and the results, we will refund your money with no questions asked. 

What is the shelf life of your products?

The shelf life of our products is generally 2 or 3 years from the date of manufacture. The expiration date is underneath the bottle. We really hope that you won't take that long to finish your bottle :)

Your ingredient list seems like it is missing something...

The ingredient list is correct. We use a small number of recognizable ingredients because our philosophy is that only ingredients that are actually good for your body should go into the product.

How much time do I need until I start seeing results?

This is a great question and the honest answer is that it's going to depend on your age, gender, weight, height, physical characteristics, diet, exercise program and goals. Some clients start seeing results in the first 2 weeks of using the products and others by the end of the first bottle. We always advise waiting for a minimum of 7 days before seeking noticeable results. A lot of our natural ingredients start to work first with their antioxidant properties, cleansing the body from within.

What can I do if I find out the capsules are too big for me to swallow?

If the capsule size is too big for you and you find it difficult to swallow it try to open the capsule and mix its content (it’s usually powder) with water and drink it.

Do your products have any certificates or do they go through any tests? 

Our products are tested for all heavy metals and adheres to the industry standards and government regulations of acceptable levels of elements in the ingredients. Please be informed that all of our products are designed and made in the USA, in FDA registered facilities, GMP-certified, and each ingredient is natural, non-GMO and made following rigorous quality controls. We always put customers' health first!

The capsule changed its color. Is it okay? Can I keep taking the product?

It is normal for the capsules to slightly change color from time to time, as they are all-natural products. There is what we call in the botanical industry a seasonal color variation. This happens when the product is harvested at different temperatures or times of the season, and it also depends on the amount of moisture and sunlight it gets during that time of the year. Since we only produce natural supplements, that's why you will notice that not all batches look the same. We don't use artificial dye in our products. Also, every time we buy the raw ingredients, we send a sample to a 3rd party lab in order to do ID tests on this component so we can be sure it is what it says it is. Your health and satisfaction are what matters the most to us!

Can I take a few supplements together?

Sure, you can indeed, but we always recommend that you start taking one, and after some time introduce the second and the third one. In this matter, it's always better to rely on personal conditions. We also STRONGLY advise you to check it with your physician. It is important to get professional advice and approval by a healthcare professional.

What are the key things to remember when taking a supplement?

5 points to remember when taking a supplement:

1. Consult your doctor before you start taking any Natural Supplements, even more so if you have a known medical condition, or if you are taking prescribed medicines. Do so if you are under 18, pregnant and/or a nursing mother.
2. Do not exceed the recommended dose.
3. Discontinue use and consult your doctor if adverse reaction occurs.
4. Remember that you should not take supplements as a substitute for a varied, balanced diet or healthy lifestyle.
5. Remember that it takes different times for people to see supplement work. Do not compare your results to any other’s resultsWe are all different, our bodies are unique. Always be positive and patient, and you will see the difference. 

    What is the difference between Turmeric products?

    Please be advised that the quality and the efficiency of Turmeric ingredient, which has proven to be very beneficial in joint pain relief, is the same in all our Turmeric supplements. The difference is in additional herbs intended to offer to their customers more health benefits. For example, Turmeric Chamomile will improve your sleep while still helping with joint pain. Turmeric Apple Cider will enhance your digestive system, Turmeric Melatonin will help with relaxation, etc. That's why each customer prefers one over the other. This depends on how each Natural Supplement works for them and what additional advantage they want to get from the product.

    What is the difference between Glucosamine products?

    All our Glucosamine supplements are very similar, but there are a few aspects worth mentioning. Not only do our three supplements contain different ingredients, but they also have unique properties that address specific needs. While our Glucosamine Chondroitin is a supplement specifically designed for joint pain and inflammation relief, Glucosamine Kava Kava is not only great for dealing with joint pain and inflammation, but also for boosting the immune system and providing relaxation. Our Glucosamine Hyaluronic Acid is an anti-inflammatory for joints but also has powerful anti-aging properties, given that Hyaluronic Acid is a naturally produced substance that is great for skincare. Glucosamine Vitamin D3 enhances bone strength and makes skin, hair, and nails healthier.

    Where can I order Vimerson Health products?

    You can order Vimerson Health products either on or Amazon



    What shipping options do you offer?

    We offer Standard, Expedited and Priority Shipping. To learn more visit:

    Do you really offer free shipping?

    YES! We offer Free Standard Shipping for all US orders, and there is no minimum.

    How long does free shipping take?

    Usually it takes from 5 to 7 business days.

    What shipping carriers do you work with?

    We work with such carriers as USPS, UPS, FedEx.

    Do you ship outside the US?

    Unfortunately, right now, we only ship our products within the USA, not overseas.

    I ordered 2 products but received only 1 bottle. Can you please explain why it happened? 

    Please be informed that your order was divided into two packages because the bottles were sent from different warehouses.



    Can I get a refund?

    Yes, you can. Please visit our 100% Guarantee page to learn everything about our open refund policy.


    If you have any question that is not covered here, please reach out to our dedicated Customer Happiness Team